In case you’ve never had a web hosting account or you’re changing companies and the new one deploys an account management console that you have not seen so far, you may become puzzled about how to do a specific operation in your account or on your PC. That is why, lots of web hosting companies have compiled a knowledge base, which enumerates the most frequent enquiries and difficulties pertaining to their platform, rather than including only generic details. This sort of knowledge base will allow you to find the required info swiftly and effortlessly, so you will not need to dedicate a lot of time and efforts to stuff that might require something as simple as pressing a button or checking a tick box. In this way, not only can you get stuff done, but you can also discover a ton of new and helpful details, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting packages feature a detailed knowledge base where you can find info about all the challenges that you might possibly bump into and their solutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but still you’re unable to send emails, for instance. We’ve tried our very best to be as exhaustive as possible and to cover all possible options in order to save you time and efforts and to present you with different solutions for each and every problem. The knowledge base includes educational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular functions and features in every Control Panel section, while if you’d like to see the complete archive of articles, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers offer a rich article archive where you can find any information that you may need about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve compiled it on the basis of the feedback that we have received from our clients throughout the years and, as a consequence, our articles tackle specific issues that you might face and propose the most effective way to resolve them, for example getting an HTTP 500 error message or not being able to send e-mail messages from your desktop computer although you have the right outgoing mail server settings. The articles are available in each single Control Panel section and you can browse them at any given moment. They can help you increase your knowledge not only about our services, but also about the hosting sphere in general, as they include detailed guidelines and general info such as what cron jobs or file permissions are.