One of the typical reasons to get a server of your own is the fact you'll have full control over the software environment and you'll be able to install anything you'd like. This will enable you to run applications that require particular software in order to be present on the hosting server, which is not possible with a shared hosting server in which you could install software just in the account, but not on a root level. In case you aren't very acquainted with this sort of matters, however, you could experience difficulties since managing a server of your own is different from managing a standard shared web hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, hence our administrators can deal with various tasks which should be performed or can resolve a variety of issues that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server solutions which we offer and you are able to add it either during the signup or anytime later through your billing CP. It features an hour of custom work on your hosting server, so our admins can easily help you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed in case it doesn't work correctly, so you will not have to waste time to find out what's wrong as they can aid you in a very quick and qualified manner. Because this is a one-time upgrade, you'll be able to get it only if you need it and if a particular task takes a shorter period, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial if you can't do something yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any of the Linux dedicated web hosting plans that we offer at any time that you need it. If you need any custom work from our administrators as soon as your server is set up, you can get the upgrade during the server signup process, or when you need something to be carried out afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our admins on your server, so in the event that you face any difficulties to install a third-party piece of software or some program gives errors and does not work the way it ought to, our experts will be able to assist you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it features.