You'll find a lot of shared website hosting companies available, yet most of them are resellers who have minimal resources, particularly in terms of support. One way to distinguish them is the option to reach the company by phone. The level of support that you'll get via this particular method of communication may vary depending on the service provider - some provide you with expert phone support, various others offer basic and customer support only since some matters are more time-consuming and it is faster and easier to be resolved through a support ticket, especially if the situation needs to be escalated. Still, it is good to find that you could always contact your web hosting provider since there're numerous small-scale matters that can be managed without difficulty and in a timely manner through a telephone call, not mentioning that you'll be able to get more details for the services even before you become a customer.

Phone Support in Shared Website Hosting

In case you decide to take advantage of one of our Linux shared website hosting plans, you'll be able to speak with our support team via phone for 14 hours every day. We will help you choose the ideal plan for your sites as we believe that it is better to discuss such matters with a live person. In case you already own an account, we will assist you with all your sales/billing questions as well as general issues, even with some technical matters which don't involve a long time or escalation to an administrator as it will be more convenient to open a ticket for time-consuming issues in order to have all the correspondence in a single place. We now have phone numbers in the US, Great Britain and Australia, so you can call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Servers

Every time you need more info about the semi-dedicated servers that we provide, you can call any of the three support lines that we have around the world - in the United States, the United Kingdom and Australia. Thus, you're able to check in advance if our solutions will be appropriate for your web sites. In case you are already our client and you've got a semi-dedicated account, you're able to reach us on the phone for 14 hours every day about any type of billing or basic matters. For entirely tech problems you'll have to use our ticketing system so as to get in touch with our tech support because someproblems just need more time to be dealt with, still we can assist you on the phone with numerous minor tech issues as well, saving you the time and efforts.