Phone Support in Shared Website Hosting
In case you decide to take advantage of one of our Linux shared website hosting plans, you'll be able to speak with our support team via phone for 14 hours every day. We will help you choose the ideal plan for your sites as we believe that it is better to discuss such matters with a live person. In case you already own an account, we will assist you with all your sales/billing questions as well as general issues, even with some technical matters which don't involve a long time or escalation to an administrator as it will be more convenient to open a ticket for time-consuming issues in order to have all the correspondence in a single place. We now have phone numbers in the US, Great Britain and Australia, so you can call the one you prefer and speak with one of our representatives.
Phone Support in Semi-dedicated Servers
Every time you need more info about the semi-dedicated servers that we provide, you can call any of the three support lines that we have around the world - in the United States, the United Kingdom and Australia. Thus, you're able to check in advance if our solutions will be appropriate for your web sites. In case you are already our client and you've got a semi-dedicated account, you're able to reach us on the phone for 14 hours every day about any type of billing or basic matters. For entirely tech problems you'll have to use our ticketing system so as to get in touch with our tech support because someproblems just need more time to be dealt with, still we can assist you on the phone with numerous minor tech issues as well, saving you the time and efforts.