Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering high–quality support prompt is our high priority, so we backup each Linux shared website hosting plans plan with a 1–hour ticket resolution warranty. As soon as you supply a ticket or send us an email, our user customer assistance team will do all they could do to supply the most adequate answer to your situation and to offer you assistance promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is supplied by a team of qualified consultants who are prepared to answer your questions promptly. You’re able to speak to the tech support staff by starting a tech support ticket from your Site Control Panel or by posting us an e–mail message. On working days, you can also call us on the telephone or take advantage of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require assistance while working on your sites within the Control Panel, you are able to always just click the Help key and track down your concern in the set of content articles that will pop up. We have as well turned a number of the content articles into educational videos. The listing of video lessons will come up if you pick the Videos key present in each section.