1 hour ticket response
We are specialized in offering a rapid and appropriate solution to every customer support ticket sent by a user. Our proficient technicians will review your request and will offer you the most effective option. We offer a 1–hour response time guarantee for all client support tickets. In reality, the average technical support ticket response time has proven to be 20 minutes.
An Exceptional Help Desk Support Service
We’ve got a team of web hosting support professionals who will be happy to answer all your queries every time you need assistance. Almost all our support engineers have many years of experience in the Linux shared website hosting plans industry, which implies that you can always count on prompt and detailed answers to your requests.
An Easy–to–Browse Help Center Section
In the Site Control Panel you’ll find an easy–to–browse Help section where you can find quick tips on how to use our services. You can see the answers to your inquiries in our F.A.Q. database, see more information in the web hosting account administration articles or watch our step–by–step video tutorials.